Aster Health Academy

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Advanced Program in Operations for Healthcare

Elevate Your Healthcare Operations Career – Master the skills that make you stand out today!

Course Outcomes:

About the course:

According to Deloitte, global healthcare spending is projected to exceed $10 trillion by 2024, driven by technological advancements, demographic shifts, and evolving patient needs. Efficient operations management has become the cornerstone of successful healthcare delivery, that leads to significant cost reductions and improved patient outcomes. With healthcare systems increasingly focusing on quality, efficiency, and cost-effectiveness, the role of skilled operations managers is more critical than ever.

 

Our Advanced Program in Operations Management for Healthcare provides healthcare professionals with cutting-edge knowledge and practical skills. Throughout the program, participants will delve into strategic goal setting, process improvement, technology integration and financial planning. Each module offers critical insights and tools that can be immediately applied in real-world settings, ensuring they are well-prepared to drive operational excellence within their organizations.

Curriculum:


Module 1: Changing Landscape and Emerging Trends & Healthcare Operations

1
Emerging technological landscape and it’s impact on healthcare
2
Changing healthcare delivery models (value-based care, retail healthcare) and consumer behavior
3
Key Concept in healthcare operations (efficiency, patient flow management, allocation of resource)
4
Improving healthcare operations with technology (how various technologies are being used in operations improvement)
5
Ethical, legal and regulatory considerations

Module 2: Setting Goals and Executing Operations Strategy

1
Importance of setting goals for an organization
2
Ensuring strategic alignment with organizational goals
3
Overview of balanced scorecard

Module 3: Defining Key Performance Indicators

1
Defining goals for improvement
2
Defining Key performance indicators (KPIs) and prioritization
3
Setting targets and benchmarks for improvement

Module 4: Process Improvement and Patient Flow

1
Understanding patient flow and impact on hospital operations
2
Process mapping and identifying bottlenecks

Module 5: Six Sigma and Lean for Quality Improvement in Healthcare

1
Tools and techniques for quality improvement
2
Six sigma, and lean for quality improvement

Module 6: Fundamentals of Financial for Operations Leaders

1
Understanding cost and implications on hospital operations (types of costs, cost optimization for improving operations)
2
Understanding financial margins
3
Overview of revenue cycle management

Who this course is for:

  • Healthcare managers and administrators looking to enhance their strategic and operational capabilities at an advanced level
  • Senior managers aiming to refine their leadership and advanced management skills in healthcare operations
  • Business analysts interested in applying advanced analytical techniques to optimize healthcare operations

Knowledge Partner:

Coursera: Rutgers, The State University of New Jersey

This eLearning course is issued by the Rutgers University on the Coursera platform.

Rutgers, The State University of New Jersey, stands among America’s highest-ranked, most diverse public research universities. As the oldest, largest, and top-ranked public university in the New York/New Jersey metropolitan area, Rutgers has main locations in three New Jersey cities with a regional footprint that extends beyond. Renowned as an academic, health, and research powerhouse, Rutgers embodies a university of opportunity, providing an inclusive and dynamic environment for learning and innovation.

Sample Certificate:

FAQ:

The course duration will be 8 weeks.
You will be granted full access to the learning content for 3 months, starting from the date of enrollment.
Yes. After successful completion of the course, you will be awarded a certificate from Aster Health Academy and Rutgers University (Coursera).

Academic Team

Prof. Piyush Kumar
Mr. Piyush Kumar Assoc. Prof. & ex-Assoc. Dean, IIHMR Bangalore
Mr. Piyush Kumar brings 14+ years of expertise in healthcare consulting, specializing in strategic growth, operations, and digital health across South Asia, the Middle East, and Africa.

Curriculum:


Module 1: Changing Landscape and Emerging Trends & Healthcare Operations

1
Emerging technological landscape and it’s impact on healthcare
2
Changing healthcare delivery models (value-based care, retail healthcare) and consumer behavior
3
Key Concept in healthcare operations (efficiency, patient flow management, allocation of resource)
4
Improving healthcare operations with technology (how various technologies are being used in operations improvement)
5
Ethical, legal and regulatory considerations

Module 2: Setting Goals and Executing Operations Strategy

1
Importance of setting goals for an organization
2
Ensuring strategic alignment with organizational goals
3
Overview of balanced scorecard

Module 3: Defining Key Performance Indicators

1
Defining goals for improvement
2
Defining Key performance indicators (KPIs) and prioritization
3
Setting targets and benchmarks for improvement

Module 4: Process Improvement and Patient Flow

1
Understanding patient flow and impact on hospital operations
2
Process mapping and identifying bottlenecks

Module 5: Six Sigma and Lean for Quality Improvement in Healthcare

1
Tools and techniques for quality improvement
2
Six sigma, and lean for quality improvement

Module 6: Fundamentals of Financial for Operations Leaders

1
Understanding cost and implications on hospital operations (types of costs, cost optimization for improving operations)
2
Understanding financial margins
3
Overview of revenue cycle management

FAQ:

The course duration will be 8 weeks.
You will be granted full access to the learning content for 3 months, starting from the date of enrollment.
Yes. After successful completion of the course, you will be awarded a certificate from Aster Health Academy and Rutgers University (Coursera).

Duration: 8 weeks

Level: advanced

Price:
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Batch Start Date

Aug, 2024

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    Includes

    Full lifetime access
    Access on mobile and TV
    Advanced Program in Operations for Healthcare
    Price:
    INR 125,000
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