1

Introduction to Operations and Supply Chain Management in Healthcare

2

Understanding the Continuum of Care

3

Healthcare Supply Chain Design and Strategy

4

Process and Flow Management in Healthcare Supply Chains

1

Managing Demand-Capacity Mismatch

2

Demand Forecasting Approaches

3

Capacity Planning

4

Queuing Theory and Waiting Line Management

5

Scheduling Systems in Healthcare

1

Importance of Inventory in Healthcare Service Delivery

2

Types of Inventory in Healthcare Organizations

3

Challenges and Risks Associated with Inventory Management

4

Approaches for Improving Inventory Performance

1

Procurement Process Overview

2

Different Procurement Models

3

Vendor Selection Process

4

Group Purchasing Organizations (GPOs) and Their Role