Aster Health Academy

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Advanced Certificate in Operations for Healthcare

Elevate Your Healthcare Operations Career – Master the skills that make you stand out today!

Course Outcomes:

About the course:

The ‘Advanced Certificate in Operations for Healthcare’ is a meticulously designed program aimed at equipping professionals with advanced operational management skills. The course covers a comprehensive range of topics critical to modern healthcare operations, ensuring that participants are well-prepared to handle complex operational challenges and drive improvements in their organizations.

 

Our Advanced Certificate in Operations for Healthcare provides healthcare professionals with cutting-edge knowledge and practical skills. Throughout the program, participants will delve into strategic goal setting, process improvement, technology integration and financial planning. Each module offers critical insights and tools that can be immediately applied in real-world settings, ensuring they are well-prepared to drive operational excellence within their organizations.
 

Program Highlights:
  • Real-world, healthcare-focused case studies.
  • Learn from industry experts and marquee faculty.
  • Guided capstone projects with strong, application-oriented learning outcomes.
  • Flexible learning through virtual live sessions and recorded video lectures.
  • Peer-driven learning community for collaboration and shared insights.
  • Informal study groups to reinforce concepts and prepare for lectures.
  • Diverse team collaboration to solve real capstone challenges.
  • Interactive in-class discussions and debates on weekly cases and topics.
  • Continuous engagement via online discussion forums.
  • In-person immersion and graduation experience.
  • Exclusive opportunity to present capstone projects to Aster senior leadership.

.

Curriculum:


Module 1: Changing Landscape and Emerging Trends & Healthcare Operations

1
Emerging Trends & Healthcare Operations
2
Emerging technological landscape and it’s impact on healthcare
3
Changing healthcare delivery models (value-based care, retail healthcare) and consumer behavior
4
Key Concept in healthcare operations (efficiency, patient flow management, allocation of resource)
5
Improving healthcare operations with technology (how various technologies are being used in operations improvement)
6
Ethical, legal and regulatory considerations

Module 2: Strategic Goal Setting and Execution in Healthcare Operations

1
Setting Goals and Executing Operations Strategy
2
Importance of Setting Goals for an Organization
3
Ensuring Strategic Alignment with Organizational Goals
4
Overview of the Balanced Scorecard (BSC)

Defining and Prioritizing Key Performance

1
Indicators (KPIs) for Healthcare Operations
2
Defining Goals for Improvement (how to set SMART goals that drive operational excellence)
3
Defining Key Performance Indicators (KPIs) and Prioritization
4
Setting targets and benchmarks for improvement

Module 4: Process Improvement and Patient Flow

1
Management in Healthcare
2
Understand the patient flow management and its impact on hospital operations
3
Process mapping and identify bottlenecks and inefficiencies in patient flow
4
Optimize patient flow and improve operational efficiency
5
Apply practical approaches to patient flow management

Module 5 : Six Sigma and Lean Methodologies for Quality Improvement in Healthcare

1
Understand the principles of Six Sigma and Lean methodologies
2
Gain proficiency in using the DMAIC and DMADV frameworks
3
Gain proficiency in using the DMAIC and DMADV frameworks
4
Utilize quality improvement tools such as Gantt charts and Fishbone diagrams
5
Enhance patient care and operational efficiency

Module 6 : Financial Fundamentals Healthcare Operations Leaders

1
Understand the different types of costs in healthcare operations
2
Learn strategies for cost optimization to improve operational efficiency
3
Gain insights into financial margins and their role in sustaining profitable operations
4
Develop a foundational understanding of Revenue Cycle Management (RCM)

Capstone Project:

1
Delve into an extensive 4-week capstone project that is designed to apply your learnings from the course to a real-world healthcare challenge under the guidance of empanelled mentors from Aster Health Academy, utilizing the concepts and techniques you have mastered from the course.

Who this course is for:

  • Healthcare managers and administrators looking to enhance their strategic and operational capabilities at an advanced level
  • Senior managers aiming to refine their leadership and advanced management skills in healthcare operations
  • Business analysts interested in applying advanced analytical techniques to optimize healthcare operations
Eligibility:

Bachelor’s degree in any discipline with a minimum of three years of professional experience preferred.

Knowledge Partner:

Coursera: Rutgers, The State University of New Jersey

This eLearning course is issued by the Rutgers University on the Coursera platform.

Rutgers, The State University of New Jersey, stands among America’s highest-ranked, most diverse public research universities. As the oldest, largest, and top-ranked public university in the New York/New Jersey metropolitan area, Rutgers has main locations in three New Jersey cities with a regional footprint that extends beyond. Renowned as an academic, health, and research powerhouse, Rutgers embodies a university of opportunity, providing an inclusive and dynamic environment for learning and innovation.

FAQ:

The course duration will be 8 weeks.
You will be granted full access to the learning content for 3 months, starting from the date of enrollment.
Yes. After successful completion of the course, you will be awarded a certificate from Aster Health Academy and Rutgers University (Coursera).
+ GST as applicable

Academic Team

Prof. Piyush Kumar
Mr. Piyush Kumar Assoc. Prof. & ex-Assoc. Dean, IIHMR Bangalore
Mr. Piyush Kumar brings 14+ years of expertise in healthcare consulting, specializing in strategic growth, operations, and digital health across South Asia, the Middle East, and Africa.

Curriculum:


Module 1: Changing Landscape and Emerging Trends & Healthcare Operations

1
Emerging Trends & Healthcare Operations
2
Emerging technological landscape and it’s impact on healthcare
3
Changing healthcare delivery models (value-based care, retail healthcare) and consumer behavior
4
Key Concept in healthcare operations (efficiency, patient flow management, allocation of resource)
5
Improving healthcare operations with technology (how various technologies are being used in operations improvement)
6
Ethical, legal and regulatory considerations

Module 2: Strategic Goal Setting and Execution in Healthcare Operations

1
Setting Goals and Executing Operations Strategy
2
Importance of Setting Goals for an Organization
3
Ensuring Strategic Alignment with Organizational Goals
4
Overview of the Balanced Scorecard (BSC)

Defining and Prioritizing Key Performance

1
Indicators (KPIs) for Healthcare Operations
2
Defining Goals for Improvement (how to set SMART goals that drive operational excellence)
3
Defining Key Performance Indicators (KPIs) and Prioritization
4
Setting targets and benchmarks for improvement

Module 4: Process Improvement and Patient Flow

1
Management in Healthcare
2
Understand the patient flow management and its impact on hospital operations
3
Process mapping and identify bottlenecks and inefficiencies in patient flow
4
Optimize patient flow and improve operational efficiency
5
Apply practical approaches to patient flow management

Module 5 : Six Sigma and Lean Methodologies for Quality Improvement in Healthcare

1
Understand the principles of Six Sigma and Lean methodologies
2
Gain proficiency in using the DMAIC and DMADV frameworks
3
Gain proficiency in using the DMAIC and DMADV frameworks
4
Utilize quality improvement tools such as Gantt charts and Fishbone diagrams
5
Enhance patient care and operational efficiency

Module 6 : Financial Fundamentals Healthcare Operations Leaders

1
Understand the different types of costs in healthcare operations
2
Learn strategies for cost optimization to improve operational efficiency
3
Gain insights into financial margins and their role in sustaining profitable operations
4
Develop a foundational understanding of Revenue Cycle Management (RCM)

Capstone Project:

1
Delve into an extensive 4-week capstone project that is designed to apply your learnings from the course to a real-world healthcare challenge under the guidance of empanelled mentors from Aster Health Academy, utilizing the concepts and techniques you have mastered from the course.

FAQ:

The course duration will be 8 weeks.
You will be granted full access to the learning content for 3 months, starting from the date of enrollment.
Yes. After successful completion of the course, you will be awarded a certificate from Aster Health Academy and Rutgers University (Coursera).
NEW

Duration: 8 weeks

Level: advanced

Price:
Buy Now

Batch Start Date

Aug, 2024

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    Advanced Certificate in Operations for Healthcare
    Price:
    INR 150,000
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