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Module 2: Breaking Ice and Building Rapport

Improve patient outcomes by creating a friendly environment, active communication, clear and respectful interactions, and addressing biases.

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Module 1: Introduction to Doctor-patient Communication Understand the importance of effective doctor-patient communication in clinical practice.
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Module 3: Showing Empathy Recognize various kinds of empathy and it’s barriers, navigate countertransference, and hone non-verbal and verbal empathy for patients.
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