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Module 4: Educating Patients

Enhance patient communication skills by understanding conversation essentials and learn the tools and techniques for effective patient education.

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Module 3: Showing Empathy Recognize various kinds of empathy and it’s barriers, navigate countertransference, and hone non-verbal and verbal empathy for patients.
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Module 5: Concluding Conversations Explore SMART goals, enlistment, shared decision-making, adherence, and effective strategies for addressing family concerns.
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