Aster Health Academy
Certificate in Healthcare Quality Management
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Course sections

Section 1
Module 1: Introduction to Quality Management
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What is quality management?
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Importance of Quality Management in Healthcare
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Evolution of Quality Management in Healthcare
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Domains of Quality
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Components of quality management- quality planning, quality assurance, quality control, quality improvement
Section 2
Module 2: Principles of Quality Management
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Patient focus
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Leadership
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Engagement of people
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Process approach
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Continuous Improvement
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Evidence-based decision making
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Relationship management
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Supply chain management
Section 3
Module 3: Measuring Quality in Healthcare
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Significance of measuring quality in healthcare
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Clinical Audits
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Identifying essential KPIs
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Data Collection and Analysis
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Statistical Process Control
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Benchmarking
Section 4
Module 4: Patient Safety and Risk Management 
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Patient safety concepts and frameworks
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International patient safety goals
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High reliability organizations
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Safety culture
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Human Factors Engineering
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Medical error prevention
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Second victims
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Risk management tools and strategies- HIRA, HVA
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Patient safety disclosure
Section 5
Module 5: Quality Improvement Tools and Techniques 
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Goals of quality improvement
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Quality improvement process
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Fish bone diagrams
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Root Cause Analysis
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Pareto chart
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Process mapping
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PDCA Cycle
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Histograms
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Run Chart
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Scatter Diagram
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FMEA
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Six Sigma
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Lean
Section 6
Module 6: Implementation and Sustainability of Quality Management Programs
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Introduction to implementing quality management programs
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Building a culture of quality
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Strategies for sustaining quality management programs
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Overcoming barriers to implementation
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Communication and stakeholder engagement in quality management
Section 7
Module 7: Accreditation Standards in Healthcare
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Introduction to quality management frameworks and standards
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Overview of Regulatory Bodies and Standards
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Accreditation and Certification Processes
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ISO 7101
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Joint Commission International (JCI)
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NABH and NABL
Section 8
Module 8: Emerging Trends and challenges in Healthcare Quality Management
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Introduction to emerging trends in healthcare quality management
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Technological advancements in quality management
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Patient-centered quality management
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Integration of quality management into healthcare delivery models
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Barriers to Quality Improvement
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Addressing Healthcare Disparities
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Challenges and Opportunities in Global Healthcare Quality Management
Section 9
Module 9: Leadership in Healthcare Quality
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Leadership styles
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Transformational Leadership
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Clinical Governance
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Quality Improvement Project Management

Module 7: Accreditation Standards in Healthcare

Introduction to quality management frameworks and standards

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Module 6: Implementation and Sustainability of Quality Management Programs Communication and stakeholder engagement in quality management
Complete
Module 7: Accreditation Standards in Healthcare Overview of Regulatory Bodies and Standards