Aster Health Academy

Integrated Marketing Communications for Healthcare Professionals

Master healthcare branding, digital marketing, and analytics

Course Outcomes:

About the course:

The global healthcare ecosystem is growing at a scorching pace and is currently at an exciting junction with various estimates expecting the sector to reach between USD 600 billion to USD 800 billion in revenues by 2030, up from around USD 280 billion in 2020. Greater professionalization of healthcare management and new developments in affordable healthcare, medical procedures, telemedicine, healthcare technology, medical device technology, data analytics, pharmaceuticals, as well as other allied healthcare services are significant contributors to the growing popularity of India as a global healthcare destination.

 

The healthcare sector is arguably the most complex sector in any economy with the vast linkages of networks and allied business models in the healthcare ecosystem. Rapid advances in Healthcare Technologies, entry of new players, and the design of new business models with large, planned investments in creating healthcare infrastructure in India and globally is expected to create an environment of greater complexity and higher competition for healthcare organizations. These changes in the Indian and Global healthcare environment create an imperative and a need for healthcare managers and aspiring healthcare managers empowered with the knowledge and skills for effective decision making and decision implementation.

 

Over the past few years, the healthcare sector has faced numerous challenges arising from worldwide digital transformation, the pandemic, significant demographic shifts, and growing patient demands. As we enter the age of evidence-based medicine, individualized healthcare, and digital customer service, it becomes crucial for healthcare practitioners, start-ups, and entrepreneurs to stay informed about the current trends changing the industry. Marketing activities of healthcare organizations, especially hospitals, were not considered crucial for effective branding. However, effective management of marketing communications plays a strategic role in today’s healthcare ecosystem that has witnessed the rise of newer business models such as digital healthcare, wellness, integrated healthcare devices, and so on.

 

Marketing plays a central role in helping healthcare organizations maintain a dynamism and achieving growth in this rapidly changing healthcare environment. Marketing professionals face significantly greater challenges in the domain of healthcare marketing on account of the regulatory restrictions, ethical challenges, and the societal importance of the healthcare sector.

 

The Marketing for Healthcare Professionals program has been designed to provide early career professionals seeking to hone their skills as specialists across marketing in the dynamic and rapidly growing healthcare ecosystem.

Curriculum:


Module 1: Introduction to Healthcare Marketing (10 Hours)

1
Overview of the Healthcare Ecosystem
2
Value based marketing
3
Healthcare Marketing vs. General Marketing
4
Understanding Healthcare Consumers & Stakeholders
5
Regulatory & Ethical Considerations in Healthcare Marketing
6
Industry Guest Speaker

Module 2: Healthcare Business Models & Market Landscape (16 Hours)

1
Challenges in Marketing for Services Business
2
Traditional & Emerging Healthcare Business Models
3
Pharmaceutical & Medical Device Business Models
4
Revenue Models & Sustainability in Healthcare
5
Innovation & Disruption in Healthcare
6
Industry Guest Speaker

Module 3: Market Research & Consumer Behavior (16 Hours)

1
Healthcare Market Segmentation (B2B & B2C)
2
Market Research Techniques
3
Patient Journey & Consumer Decision-Making
4
Competitive Analysis & Market Positioning
5
Sales Strategies in Healthcare

Module 4: Service Operations & Marketing in Healthcare (10 hours)

1
Patient-Centric Healthcare
2
Managing Patient and Consumer Experience
3
Relationship Marketing in Healthcare
4
Understanding levers of service operations
5
Visual Merchandising Principles and the Healthcare Customer

Module 4: Healthcare Pricing & Revenue Models (12 Hours)

1
Pricing Strategies for Hospitals, Clinics, Medical Devices, and Pharma
2
Value-Based vs. Cost-Based Pricing in Healthcare

Who this course is for:

The program is specifically designed to address the needs of organizations in the healthcare ecosystem. More specifically, the Program is designed for:

  • Early Career Professionals who seek to build a career in healthcare marketing, sales, or business development.
  • Marketing & Sales Graduates who are interested in transitioning into the healthcare industry.
  • Healthcare Professionals (Doctors, Pharmacists, Administrators) wanting to enhance their marketing skills.
  • Entrepreneurs & Startups seeking to establish and scale their healthcare business.

Students & Recent Graduates in business, marketing, healthcare management, or life sciences.

 

Eligibility:

The program is designed primarily for early-career Healthcare Ecosystem Professionals with at least 2 years of work experience and marketing or other professionals seeking to transition to marketing roles in the healthcare ecosystem.

 

Participants must hold a valid Undergraduate Degree (12+3 or 12 + 4) or must have completed their MBBS. In addition, participants must have at least 2 years of work experience preferably (not compulsory) related to marketing.

Sample Certificate:

FAQ:

XLEAD (XLRI Leadership Education and Development) is the executive education division of XLRI. It manages XLRI’s short-term, online, and hybrid learning programs. XLEAD collaborates with Aster Health Academy to deliver this program through XLRI’s faculty, infrastructure, and certification.
Yes. This program is ideal for early-career professionals and marketers from any sector looking to transition into healthcare marketing. It also benefits doctors, administrators, and entrepreneurs aiming to strengthen their marketing skills.
A minimum of 2 years of work experience is required. While prior healthcare or marketing experience is preferred, it is not mandatory. The program is designed to support professionals from diverse backgrounds.
It is one of the first executive programs in India to focus exclusively on integrated marketing communications in the healthcare ecosystem. The curriculum blends real-world projects, digital marketing tools, regulatory insights, and faculty-led case studies—making it highly relevant and hands-on.
While this is a career-enhancement program and does not include formal placement support, the XLRI certification, industry-relevant curriculum, and alumni status offer excellent credibility and career leverage.
Participants will have access to the recordings of all live sessions for 3 months after the program concludes, allowing flexible revision and review.
+ GST as applicable

Academic Team

Dr. Sanjeev Varshney
PhD (MDI-Gurgaon), MBA – Specializing in Marketing Strategy
Dr. Sakhhi Chhabra
PhD (MDI-Gurgaon) MSc Marketing (University of Manchester)

Curriculum:


Module 1: Introduction to Healthcare Marketing (10 Hours)

1
Overview of the Healthcare Ecosystem
2
Value based marketing
3
Healthcare Marketing vs. General Marketing
4
Understanding Healthcare Consumers & Stakeholders
5
Regulatory & Ethical Considerations in Healthcare Marketing
6
Industry Guest Speaker

Module 2: Healthcare Business Models & Market Landscape (16 Hours)

1
Challenges in Marketing for Services Business
2
Traditional & Emerging Healthcare Business Models
3
Pharmaceutical & Medical Device Business Models
4
Revenue Models & Sustainability in Healthcare
5
Innovation & Disruption in Healthcare
6
Industry Guest Speaker

Module 3: Market Research & Consumer Behavior (16 Hours)

1
Healthcare Market Segmentation (B2B & B2C)
2
Market Research Techniques
3
Patient Journey & Consumer Decision-Making
4
Competitive Analysis & Market Positioning
5
Sales Strategies in Healthcare

Module 4: Service Operations & Marketing in Healthcare (10 hours)

1
Patient-Centric Healthcare
2
Managing Patient and Consumer Experience
3
Relationship Marketing in Healthcare
4
Understanding levers of service operations
5
Visual Merchandising Principles and the Healthcare Customer

Module 4: Healthcare Pricing & Revenue Models (12 Hours)

1
Pricing Strategies for Hospitals, Clinics, Medical Devices, and Pharma
2
Value-Based vs. Cost-Based Pricing in Healthcare

FAQ:

XLEAD (XLRI Leadership Education and Development) is the executive education division of XLRI. It manages XLRI’s short-term, online, and hybrid learning programs. XLEAD collaborates with Aster Health Academy to deliver this program through XLRI’s faculty, infrastructure, and certification.
Yes. This program is ideal for early-career professionals and marketers from any sector looking to transition into healthcare marketing. It also benefits doctors, administrators, and entrepreneurs aiming to strengthen their marketing skills.
A minimum of 2 years of work experience is required. While prior healthcare or marketing experience is preferred, it is not mandatory. The program is designed to support professionals from diverse backgrounds.
It is one of the first executive programs in India to focus exclusively on integrated marketing communications in the healthcare ecosystem. The curriculum blends real-world projects, digital marketing tools, regulatory insights, and faculty-led case studies—making it highly relevant and hands-on.
While this is a career-enhancement program and does not include formal placement support, the XLRI certification, industry-relevant curriculum, and alumni status offer excellent credibility and career leverage.
Participants will have access to the recordings of all live sessions for 3 months after the program concludes, allowing flexible revision and review.

Duration: 136 Hrs

Level: intermediate

Price:
Buy Now

Batch Start Date

Sep, 2025

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    Includes

    Full lifetime access
    Access on mobile and TV
    Integrated Marketing Communications for Healthcare Professionals
    Price:
    INR 180,000
    Buy Now
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